Why Is Communication Important



Effective communication is the key to open the door to many solutions. Poor communication can inhibit a team from moving forward. I have the wonderful opportunities present throughout my careers which enables me to communicate daily using multiple sources. According to Patrick, he stated there are three steps to improve workplace communication (Bosworth, 2018). I truly believe in the awareness stage. Being aware means the individual understands his/her communication. I understand my strengths and opportunities for growth. It all starts if an individual can understand their communication impact towards people. We must take into consideration the we way speak which includes our volume, inflection, tone, articulation, language used, and speed. The second stage helps with understanding communication within various members. Various job skills may require an individual to comprehend and respond at different levels. A marketing professional may communicate with creativity and animation. Contrarily, a data analyst may need more time to respond and make a choice. Patrick stated step three is about creating a communication strategy. I support the idea having regular meetings can improve communication. I have created dynamic and fun team meetings where individuals are recognized for their communication achievements. Trainees have understood their way of communication and adapted to implement coaching sessions.

I certainly standby Michael’s five important characteristics to team communication. All the factors are important, however there were a few which really stands out. Being clear is utmost important when going over objectives and responsibilities. I have observed over the years, a lack of understanding the task and duties involved can impair a team’s objective. To complete strong and efficiently, everyone should clarify and confirm understanding of their task. Along with clarity comes being nice. We are all humans! Being polite only reciprocates the same communication. Who does not agree with this concept? The minute attitudes suffer then the team dynamic cascades. It is better to clarify with the speaker if something needs to be communicated due to misunderstanding. If not, this can cause many chatter issues (Rogers, 2016).

In addition, virtual communication can intensify misunderstanding. For example, the use of e-mails does not provide any non-verbal context to the message. According to Clare, non-verbal cues provide an abundance of emotions with facial expressions and body gestures cannot portray true human feelings (Gross, 2016). Even the urgent or happy messages can be misinterpreted if not well written. It is vital to probe to seek understanding. In my opinion those who seek clarity can better perform. Just look at all your mobile service providers. Try contacting their offices and determine if the representative has clarified understanding by effectively asking the right questions.

Ineffective feedback is another reason why teams experience barriers. I certainly agree with Janelle’s point on being open to feedback encourages a healthy atmosphere (Lacomb, 2018). In today’s customer focused industries, feedback is what is the driver towards innovation and market growth. I have observed the top teams are open to ways of implementing procedures. These teams are agile and strive for excellence.






References

Bosworth, P. (2018, April 13). How to Improve Team Communication - 3 Steps. Retrieved from          https://leadershipchoice.com/how-improve-team-communication/
Gross, C. (2016, December 08). Improving Team Performance with Communication Skills.    Retrieved from http://www.tmsconsulting.com.au/improving-team-performance-with-communication-skills/
Lacomb, J. (2018, June 15). 15 Simple Ways To Improve Team Communication. Retrieved from    https://www.workzone.com/blog/team-communication/
Rogers, M. (2016, June 22). Five Important Tips for Effective Team Communication. Retrieved from  https://www.teamworkandleadership.com/2012/02/five-important-tips-for-effective-team-communication-1.html

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